Priya Nair
Priya covers HR, payroll, and people-ops software. She holds an MBA in human resources and previously led HR tech implementations at two fast-growing startups.
Reviews by Priya Nair (6)
HR & Payroll
Gusto
Gusto is the most popular payroll platform for US small businesses, and the reviews justify the reputation. Automatic tax filings, benefits administration, and clean onboarding in one product.
HR & Payroll
Rippling
Rippling is the most powerful people management platform on this list. Unifying payroll, benefits, device management, and app provisioning makes onboarding take minutes.
HR & Payroll
BambooHR
BambooHR is the HR-only platform of choice for businesses that want clean records, self-service time-off, and performance reviews without paying for payroll features they don't need.
Customer Support
Intercom
Intercom has reinvented itself as an AI-first support platform with Fin, its GPT-powered chatbot. For SaaS businesses supporting customers inside their product, it remains the top choice.
Customer Support
Zendesk
Zendesk's mature ticketing system, knowledge base, and reporting tools give small teams access to enterprise-grade support infrastructure at accessible prices.
Customer Support
Freshdesk
Freshdesk's free plan for up to 10 agents is the most generous in the helpdesk category. It covers the full support workflow and is good enough for many small businesses indefinitely.